Privacy Policy

Last updated: 21/11/2025

This Privacy Policy explains how Individually Sick (“we”, “us”) collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Data Controller

Name: Jevon Preville (sole trader)
Business name: Individually Sick
Email: individuallsick1@gmail.com
Country: United Kingdom

2. Information We Collect

We may collect the following:

A. Information you provide

Name
Email
Shipping address
Order details

We do not store payment card details — payments are processed securely by third-party providers.

B. Automatically collected information

IP address
Browser type
Device information
Pages visited
Approximate location

This helps us improve the website and prevent fraud.

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Improve website performance
Prevent fraud and protect security
Comply with legal or tax requirements

We do not send marketing emails.
(You confirmed you do NOT collect emails for newsletters or marketing.)

4. Legal Basis for Processing (UK GDPR)

We process personal data on the following bases:

Contract – to fulfill your orders
Legitimate interest – to protect our business and improve the website
Legal obligation – for tax and regulatory requirements

5. Sharing Your Data

We may share your data with:

Payment processors
Shipping and delivery companies
Website hosting providers
Legal or regulatory authorities (if required)

We never sell your information to third parties.

6. International Transfers

Because we ship worldwide, some third-party service providers may operate outside the UK/EU.
We ensure any such transfers follow GDPR compliance procedures.

7. Data Retention

We keep:

Order information for 6 years (for tax and legal reasons)
Website analytics for a shorter period

We delete data when no longer required.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Object to processing
Restrict processing
Request data portability

To exercise your rights, email: individuallsick1@gmail.com

9. Cookies

Our website may use cookies for:

Basic website functions
Security
Analytics

You can disable cookies in your browser settings, but parts of the site may stop working.

10. Security

We use reasonable technical and organisational measures to protect your data, but no system is completely secure.

11. Children

Our website is not intended for children under 16.
We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy at any time.
The newest version will always be posted on our website.